BSA Logistics Tracking — Check Your Courier Status
Enter your Tracking Number and click the button
BSA Logistics Tracking puts you in direct contact with the corporate delivery arm of a group that has been operating since 1990 — and that is one of the few Indian courier organisations to simultaneously run an intra-city courier network across 26 cities, a corporate logistics division serving DHL and UPS, and a financial services verification and collection business, all under the same BSA Group umbrella. Founded by Mr. Charanjeev Batra and headquartered in New Delhi, BSA Group’s logistics division specifically serves the banking, insurance, and telecom sectors with same-day pickup and delivery services tailored to corporate timelines. For businesses that rely on BSA for time-sensitive document and parcel movement, the bsa corporation ltd tracking system provides visibility at each delivery stage without needing to call the customer care desk.
About BSA Group and Its Logistics Division
BSA Group was founded in 1990 by Mr. Charanjeev Batra, who serves as Founder and Managing Director. The head office is at 1301, 13th Floor, Vikrant Tower, Rajendra Place, New Delhi. From a starting point of five employees, the group has grown into a multi-subsidiary operation with a combined workforce of approximately 4,000 people spread across India.
The group operates through three distinct subsidiaries. BSA Citi Couriers Pvt. Ltd. handles intra-city courier services across 26 cities, with 19 offices and a hub centre and associate network — the core service being bulk delivery to small and medium businesses, corporates, and individual clients. BSA Logistics Pvt. Ltd. handles corporate logistics with a focus on same-day pickup and delivery for banking, insurance, and telecom clients; the division is notably the claimed first and only vendor to have supplied RBS N.V. Bank with its courier solutions. BSA Infomedia Ltd., established in 1997, covers verification and collection portfolio services for the same corporate sectors.
In addition to Indian corporate clients, BSA Group provides delivery and distribution services internationally for DHL and UPS. Revenue as of 2008-09 was reported at ₹400 million — check the official website for current figures. For awards and certifications, visit bsa.co.in.
How to Track Your BSA Logistics Shipment
- Find your tracking number — your BSA Logistics reference is on the docket or consignment note issued at the time of pickup or in the booking confirmation from the BSA team.
- Enter the number in the tracking tool at the top of this page.
- Click the Track button to query the system.
- Read the status screen, which will show your shipment’s current location, the last recorded checkpoint, and the timestamp of that update.
- If no result appears, confirm the reference number is entered correctly; if the shipment was registered recently, allow a few hours for it to appear in the system; if the issue continues, call 0120-4333115/116 or email [email protected] with your consignment reference for a manual trace.
What Your Tracking Status Means
| Status | What It Means |
|---|---|
| Booked | The consignment has been registered and a tracking reference has been issued. |
| Picked Up | The courier has collected the parcel or documents from the sender’s address. |
| In Transit | The shipment is moving through the BSA network between pickup and delivery. |
| At Hub | The consignment has reached a BSA hub centre for onward routing to the destination. |
| Out for Delivery | The delivery executive has the parcel and is heading to the recipient’s address. |
| Delivery Attempted | A delivery attempt was made but the recipient was unavailable; a follow-up will be arranged. |
| Delivered | The consignment has been handed over and the delivery record is confirmed. |
| On Hold | Movement is paused — typically due to an address issue, documentation query, or recipient unavailability. |
For corporate banking and insurance consignments that show “On Hold,” contact the BSA Logistics team immediately as these may be time-sensitive documents with SLA implications.
BSA Logistics Delivery Time
BSA Logistics explicitly offers same-day pickup and delivery services for its corporate clients — particularly relevant for the banking, insurance, and telecom sectors where document turnaround time directly affects customer-facing processes. This same-day commitment is the defining feature of the logistics division’s service model.
For the intra-city courier arm (BSA Citi Couriers), delivery within the 26 covered cities follows the company’s standard schedule. Specific transit windows for inter-city or non-same-day deliveries are not published in available documentation — confirm the expected window at the time of booking or by contacting customer care.
Delays are most common during peak corporate filing periods (such as month-end or quarter-end financial deadlines), major public holidays, or when a delivery destination is in a newly covered or less-frequented part of a city. For same-day corporate deliveries with strict deadlines, raise the urgency with the BSA team at the time of booking.
Customer Care
- Head Office — New Delhi
1301, 13th Floor, Vikrant Tower, Rajendra Place, New Delhi - Phone: 0120-4333115 / 0120-4333116 / 022-28213757
- Email: [email protected]
- Website: http://www.bsa.co.in/
Looking for tracking information for a different courier company? Check out our post on KRS Tracking.
For complaints or escalations, the complaint email above connects directly to the BSA Group’s customer resolution team. City-specific queries can be directed to the 19 BSA Citi Couriers offices or the hub centres — check the branch directory at bsa.co.in.
If tracking shows “Delivered” but the parcel has not been received, email [email protected] immediately with your tracking reference, the consignee name, and the delivery address so the team can pull the delivery record and investigate.
Frequently Asked Questions
Q: What are the three subsidiaries of BSA Group and what does each do?
A: BSA Group operates through three subsidiaries. BSA Citi Couriers Pvt. Ltd. provides intra-city bulk courier services across 26 Indian cities. BSA Logistics Pvt. Ltd. handles corporate logistics with same-day pickup and delivery for banking, insurance, and telecom clients. BSA Infomedia Ltd. (established in 1997) offers verification and collection portfolio services to the same corporate sectors, handling over 25,000 processing points per month. All three operate under the same group structure founded by Mr. Charanjeev Batra in 1990.
Q: Does BSA provide delivery services for DHL and UPS in India?
A: Yes — BSA Group provides delivery and distribution services to international courier companies including DHL and UPS. This makes it one of the backend delivery partners for these global networks within India, particularly for the intra-city and last-mile segments where the company’s 26-city network and hub infrastructure are deployed. The logistics division has also claimed to be the first and only vendor to supply courier solutions to RBS N.V. Bank.
Q: What is BSA Infomedia and does it relate to parcel delivery?
A: BSA Infomedia Ltd. is a separate subsidiary focused on verification and collection portfolio services for banking, telecom, and insurance companies. Its services include payment pickup (PDD and bucket X/30), collections from buckets 60 and 90, field visits to non-contactable cases, field verification, credit rating, tele verification, welcome visits, data update, and data correction — handling over 25,000 points per month. It is distinct from the parcel and document courier services, serving as a financial services back-office arm of the BSA Group.
Q: Does BSA Logistics offer services to individual customers or only corporate clients?
A: The BSA Logistics division is specifically oriented toward corporate clients in the banking, insurance, and telecom sectors. However, BSA Citi Couriers — the intra-city subsidiary — extends its high-quality service to small and medium-sized businesses, corporations, and individual customers across its 26 covered cities. If you are an individual sender, BSA Citi Couriers is the more relevant arm for domestic parcel delivery.
Conclusion
A 1990 founding, three specialised subsidiaries, a workforce of 4,000 across India, and delivery partnerships with DHL and UPS — BSA Group’s scale and structure put it in a different category from single-service courier operators. Use the BSA Logistics Tracking tool at the top of this page to check your consignment’s current status. If you also move goods through other Delhi-based carriers.