Mettur Transport Tracking – Track Your Parcel & Cargo Status
Enter your Tracking Number and click the button
Mettur Transport Tracking connects you to a South India logistics network that started with two buses in 1993 and now runs 40+ buses and 250+ trucks across Tamil Nadu and neighbouring states — meaning the same company that has carried over 10 million passengers also moves your parcel. Company, the logistics arm of company, handles cargo for individuals, businesses, and corporates across destinations including Chennai, Coimbatore, Madurai, Trichy, and dozens of smaller towns. Because MSS operates on a bus-and-truck hybrid network with multiple daily route runs, parcel status can change several times in a single day — making the tracking tool above genuinely useful for staying on top of your consignment.
About Mettur Super Services (MSS)
Company has been a recognised name in South Indian transport since 1993, when it launched passenger bus services with just two buses running the Chennai to Mettur route. From that starting point, the company expanded steadily into one of the region’s larger combined passenger and cargo operators, with its logistics division — Mettur Transports — operating as the parcel and freight arm of the business.
The network today runs 40+ buses and 250+ trucks across multiple destinations in South India and nearby states. The cargo operations have handled over 400 tons of goods in transit, while the passenger side has served more than 10 million travellers. The company’s logistics headquarters is based at Mettur Dam, with a major operational presence at its Chennai office in Koyambedu.
Cargo accepted includes food, flowers, mail, machinery parts, household items, and most permitted goods across the Tamil Nadu network. Information on total employee count, number of branch offices, and certifications is not published in available sources — visit their site for current details.
How to Track Your Mettur Transport Shipment
Checking your MSS parcel status takes under a minute with your docket number ready.
- Find your docket number — this is the LR (Lorry Receipt) or booking number printed on the receipt issued at the time of parcel handover at any MSS service point.
- Enter the number in the tracking tool at the top of this page.
- Click the Track button and allow a few seconds for the result to load.
- Read the status screen, which shows the current location of your consignment, the last recorded checkpoint, and estimated delivery information where available.
- If no result appears, wait 6 to 12 hours after booking, as parcels handed over late in the day may only reflect in the system after the next route departure; if the issue persists, call the Chennai office directly.
You can also check your service tracking status on the official website using your docket number in the tracking section.
What Your Tracking Status Means
The status label on your result screen tells you which stage of the journey your consignment has reached. Here is what each common status means:
| Status | What It Means |
|---|---|
| Booked | The parcel has been accepted at the origin service point and is awaiting loading onto the next available vehicle. |
| Loaded / Dispatched | The consignment has been loaded onto a bus or truck and is in motion toward the destination. |
| In Transit | The parcel is moving between cities or waypoints along the route network. |
| Reached Destination Hub | The consignment has arrived at the MSS service point nearest to the delivery address. |
| Out for Delivery | A delivery agent is carrying the parcel and will attempt to hand it over today. |
| Delivered | The shipment has been handed over to the recipient at the destination address. |
| Delivery Attempted | A delivery was tried but the recipient was unavailable; contact the destination branch to arrange re-delivery or pickup. |
| On Hold | Movement has paused — usually due to a prohibited item query, address issue, or route disruption. |
If your status shows “On Hold” for more than one working day without an explanation, contact the origin or destination branch to clarify the reason before the consignment is returned.
Mettur Transport Delivery Time
Delivery windows at company vary by destination and service type:
- Next-Day Delivery is available and guaranteed at a predetermined time for eligible routes — this is the fastest option and suits urgent consignments between major Tamil Nadu cities.
- Standard Parcel Service runs on the regular bus and truck route schedule, with delivery timelines depending on the number of route legs between origin and destination.
- Speed Cargo prioritises customer satisfaction and places efficiency at the top, though specific transit hours for this tier should be confirmed at the booking counter or via the official website.
- Door-to-Door Delivery is available for both individual and corporate senders, with collection and delivery handled by MSS staff.
Delays can occur due to route disruptions, high cargo volumes during festival seasons, incomplete addresses, or prohibited items flagged at inspection. Providing a correct pin code and reachable mobile number at the time of booking significantly reduces the chance of a failed delivery attempt.
Note on GST: a 5% GST applies to freight charges for all LRs where the total declared value exceeds Rs. 750. Consignors registered as companies booking milk, fruits, vegetables, or fish are exempt from this GST charge.
Customer Care
The Chennai branch contact details are:
- Phone: 9443312306 / +91 9443310770
- Email: Not available in current records — visit metturtransports.com for current email contact
- Address: #1169, P.H. Road, Near Rohini Theater Signal, OPP: Metro Train H.O., Koyambedu, Chennai – 600107
- Website: https://www.metturtransports.com/
For branch contacts in Coimbatore, Madurai, Trichy, Salem, and other service cities, use the branch locator or contact directory on the official website. WhatsApp support details and customer care operating hours are not listed in available sources — check their official site for current information.
Looking for tracking information for a different courier company? Check out our post on Overseas tracking.
If your parcel service tracking status shows “Delivered” but the parcel has not arrived, note the exact delivery timestamp from the tracker and contact the destination city branch immediately with your docket number — the delivery agent’s POD record can be cross-checked to confirm what happened at the recipient’s address.
Frequently Asked Questions
Q: What items are prohibited from being sent through Mettur Transports?
A: Company maintains a specific prohibited items list that includes gas cylinders, rationed goods, liquor, petrol, diesel, kerosene, acids, wood and forest products, bones and horns, crackers and explosives, weapons and bullets, acid-filled batteries, currency notes, gold, silver, diamonds, and valuable jewellery. If you are unsure whether your item is permitted, confirm with the nearest MSS service point before booking.
Q: Does Mettur Transports offer door-to-door delivery for corporates?
A: Yes. Company provides door-to-door delivery solutions for both individual senders and corporate clients. This service covers national transportation as part of their Packers & Movers offering as well. Contact the nearest branch or the Chennai office for rates and scheduling specific to your business requirements.
Q: Can I send food items or perishables through MSS parcel service?
A: Yes, food and flowers are listed among the permitted cargo types. However, consignors who are registered companies booking milk, fruits, vegetables, or fish are specifically noted in MSS’s GST terms — these categories are exempt from the 5% freight GST. Confirm packaging requirements with your nearest service point, as perishables may have specific handling conditions.
Q: What is the GST rate on Mettur Transport freight charges?
A: A 5% GST is applied to freight on all LRs where the total declared cargo value exceeds Rs. 750. Registered company consignors and consignees booking milk, fruits, vegetables, and fish are exempt from this charge. For GST invoice requirements or registration details, contact the MSS office at the time of booking.
Conclusion
What began as two buses on a single South Indian route in 1993 now moves parcels and cargo across Tamil Nadu and neighbouring states through a fleet of 40+ buses and 250+ trucks — that operational depth is what makes Mettur Transport Tracking worth checking whenever a consignment is on the move.