Delhivery Courier Tracking – Track Your Parcel Status
Enter your Tracking Number and click the button
Delhivery Courier Tracking gives you access to India’s largest fully integrated logistics network — a company that has fulfilled over 2 billion orders, covers 18,500+ PIN codes, and runs 2,880 direct delivery centres supported by more than 57,000 employees operating around the clock. Unlike regional couriers, Their reach is backed by a proprietary logistics operating system and 24 automated sort centres, serving over 27,000 active customers across e-commerce, FMCG, electronics, automotive, healthcare, and retail. Their infrastructure handles everything from same-day urban parcels to cross-border international freight. Because their network is this large and this varied, tracking your specific consignment’s status in real time is the clearest way to know exactly where it is and when it will arrive.
About Delhivery Limited
Company is headquartered at Plot 5, Area 44, Gurugram, Haryana – 122002, and operates as India’s largest provider of fully integrated logistics services. Their network spans every state in India, covering more than 18,500 PIN codes through a combination of 24 automated sort centres, 94 gateways, and 2,880 direct delivery centres — an infrastructure scale that enables 24×7×365 operations nationwide.
Since its founding, the company has fulfilled over 2 billion orders for more than 27,000 active customers, including major e-commerce marketplaces, direct-to-consumer brands, large enterprises, and SMEs. Their self-developed logistics operating system creates network synergies across their service lines, giving each customer type a tailored and efficient supply chain solution.
Their service range spans express parcels, PTL freight, full-truckload logistics, cross-border delivery, supply chain management, and temperature-controlled freight. Key accreditations include IATA-approved freight forwarding agent status, MTO (multi-modal operator) licence, membership in the Indian Federation of Freight Forwarders Association, and membership in WCA — the world’s largest independent freight forwarder network.
How to Track Your Delhivery Shipment
Getting the current status of a parcel is quick once you have your reference to hand.
- Find your tracking reference — Company issues an AWB (Air Waybill) number or tracking number at the time of booking; this appears on your shipping label, order confirmation email, or the e-commerce platform you ordered from.
- Enter it above — type or paste your tracking number into the tool at the top of this page.
- Click the Track button — the system retrieves the latest real-time status from their network for your specific reference.
- Read the result — the screen shows your consignment’s current location, scan history, and estimated delivery stage.
- No result yet? For newly dispatched parcels, allow 2–6 hours for the first scan to register in the system after pickup.
- Status not updating after 24 hours? Call +91 8069856101 or email [email protected] — their dedicated support team can manually trace your consignment using the AWB number.
What Your Tracking Status Means
Their tracking system reflects real-time movement across their nationwide network. Here is what each common status label indicates:
| Status | What It Means |
|---|---|
| Manifested | Your parcel has been registered for dispatch but not yet physically picked up. |
| Picked Up | The consignment has been collected from the seller or sender. |
| In Transit | Your parcel is moving through their linehaul network between sort centres or gateways. |
| At Sort Centre | The consignment has arrived at one of their automated sort centres for processing. |
| Out for Delivery | The parcel is with a delivery agent and is scheduled to reach the recipient address that day. |
| Delivery Attempted | A delivery run was made but the recipient was unavailable; re-delivery will be arranged. |
| Delivered | The consignment has been handed to the recipient or an authorized person at the delivery address. |
| RTO Initiated | Return to Origin has been triggered — the parcel is being sent back to the seller. |
For cross-border or AWB tracking shipments involving their Starfleet international service, customs clearance stages will also appear between transit and delivery statuses.
Delhivery Delivery Time
Company operates several distinct delivery tiers, each with a different speed profile:
- Same-day and next-day delivery: Available for express parcels up to 10 kg in eligible cities through their direct delivery centre network.
- 48–96 hour delivery: The standard window for long-distance express parcels moving across states, supported by their 24 automated sort centres and 94 gateways.
- Delhivery surface tracking (PTL freight): B2B freight shipments via their partial-truckload service follow scheduled linehaul windows based on origin and destination lanes, with hub-to-hub and door-to-door options.
- Heavy goods: Large items including white goods, furniture, and sports equipment are handled through their heavy freight service, which incorporates warehousing and scheduled delivery windows.
- Cross-border: International delivery timelines depend on destination country, customs clearance, and whether the Starfleet service routes via air express or ocean freight.
Delays can occur during peak e-commerce sale events, extreme weather, or customs processing for international shipments. For time-sensitive or high-value freight, confirm the specific service tier at the time of booking.
Customer Care
For shipment queries, escalations, or booking support, Their team can be reached through:
- Phone: +91 8069856101
- Email: [email protected]
- Head Office: Plot 5, Area 44, Gurugram, Haryana – 122002
- Official Website: https://www.delhivery.com/
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For WhatsApp support, franchise enquiries, and hub-level contact details, visit the official website for the most current information, as these may change with network expansion.
If your tracking status shows Delivered but the parcel has not arrived, call the customer care number immediately with your AWB or tracking number and request a proof of delivery (POD). The POD records the recipient’s name, signature, and acceptance time — this is the fastest route to resolving any delivery discrepancy, especially for high-value or e-commerce orders.
Frequently Asked Questions
Q: Does Delhivery have a partnership with FedEx for international deliveries?
A: Yes. Delhivery has established a partnership with FedEx to expand their coverage across key international markets. This complements their own “Starfleet” cross-border service, which integrates global airline networks on a single platform to give shippers access to both express parcel and freight shipping worldwide through a single point of contact.
Q: What is Primaseller, and why did Delhivery acquire it?
A: Primaseller Inc. is a technology platform for D2C (direct-to-consumer) e-commerce brands and omnichannel retailers. Delhivery acquired it to make it easier for online sellers to connect their sales channels — both online and offline — directly to Delhivery’s logistics network, enabling a more reliable order-to-delivery guarantee for multi-channel businesses.
Q: Is Delhivery IATA approved for freight forwarding?
A: Yes. Delhivery holds IATA-approved freight forwarding agent status, an MTO (multi-modal transport operator) licence, and is a member of both the Indian Federation of Freight Forwarders Association and WCA — the world’s largest network of independent freight forwarders. These accreditations underpin their cross-border and air cargo services.
Q: Can they handle hazardous or oversized shipments?
A: Yes. Their special services include Hazmat and dangerous goods transport, oversized order delivery, and high-value product delivery — all handled through specialized processes within their express and freight networks. For these categories, specific terms and conditions apply at the time of booking; contact their sales team for service availability on your specific route and cargo type.
Conclusion
With over 2 billion orders fulfilled, 18,500+ PIN codes served, and a proprietary logistics operating system underpinning every service from same-day express to cross-border freight, Company operates at a scale that very few logistics companies anywhere in India can match. Use the Delhivery Courier Tracking tool at the top of this page to get an instant real-time update on your consignment